At the Nicola Valley Shelter and Support Society, we begin by meeting people’s most basic needs. We start by offering a warm, safe place to rest, nutritious meals, and the caring presence of our staff. With these essentials in place, individuals can begin to find stability, security, and a sense of routine.

Our role is to bridge the gap between what’s needed and what’s possible offering not only shelter, but also hope, dignity, and the tools to rebuild a stronger future.

NVSSS Shelter Services & Programs

Emergency Shelter - provided on a first-come, first-served basis, subject to intake criteria, a shelter that accommodates all individuals, twenty-four (24) hours per day, seven (7) days per week, who require shelter services, and our focus is on bringing people indoors.  

At NVSSS we provide:

• Essential Services, including bedding, hygiene supplies, showers, and laundry services.

• Overdose Prevention & Harm Reduction Supports, including access to an OPS site with supplies.

• Case Management, helping clients set goals and navigate supports for housing, social assistance, health, employment, and transportation to addiction recovery agencies

• Weekend and after-hours support: meals, transportation and connections to community resources, referrals and other services as required.

NVSSS includes the following programs:

• The Knights Inn (Current): A 40-bed shelter providing housing and ongoing services that include meals, advocacy and support, caring staff and a dedicated indoor and outdoor OPS with access to harm-reduction supplies.

• Food Services & Program (In current operation): 3 daily meals providing breakfast, lunch, dinner and snacks for up to 40 clients. There are also food supports for individuals living outside the shelter, connecting with our Street Outreach Worker.

• Laundry Services: Clients have access to commercial washers and dryers, with support from staff as needed.

• Shower and Hygiene Services: Clients can access showers, soap, hygiene supplies, and other basic necessities.

• Street Outreach – Providing cultural support, BC Identification, emotional check-ins, and ongoing food supports for those still street entrenched.