Plate of food with mashed potatoes, chicken with gravy, vegetables, and a meatloaf served with a cup in the background.

Two people standing in a commercial kitchen behind two large trays of chili or stew, both wearing white aprons. The man on the left is smiling with his hands on his hips, wearing a black chef's hat and black shirt. The woman on the right is also smiling, wearing a blue headscarf and patterned dress. The kitchen has metallic appliances and white tiled walls.

Continued funding with BC Housing and their guidance on the best practices for a stable shelter model has allowed NVSSS to expand its capacity and deepen its understanding of how to care for vulnerable populations.

NVSSS includes the following programs:

The Knights Inn (Current): A 40-bed shelter providing housing and ongoing services that include meals, advocacy and support, caring staff and an dedicated OPS on site with access to harm-reduction supplies.
Food Services & Program (In current operation): Two daily meal deliveries providing lunch, dinner and snacks for up to 40 clients. There are also food supports for individuals living outside the shelter, connecting with our Street Outreach Worker.
Laundry Services: Clients have access to commercial washers and dryers, with support from staff as needed.
Shower and Hygiene Services: Clients can access showers, soap, hygiene supplies, and other basic necessities.
Street Outreach – Providing cultural support, BC Identification, emotional check-ins, and ongoing food supports for those still street entrenched.

NVSSS Shelter Services & Programs:

Emergency Shelter - provided on a first-come, first-served basis, subject to intake criteria, a shelter that accommodates all individuals, twenty-four (24) hours per day, seven (7) days per week, who require shelter services, and our focus is on bringing people indoors.

At NVSSS we provide:

Essential Services, including bedding, hygiene supplies, showers, and laundry.
Overdose Prevention & Harm Reduction Supports, including access to an OPS site with supplies.
Case Management, helping clients set goals and navigate supports for housing, social assistance, health, employment, and transportation to addiction recovery agencies

Every client presents unique needs, and our staff provide individualized support through a structured and comprehensive intake assessment, case management, and connections to community resources. For those dealing with substance use, we tailor supports to help stabilize and guide their path forward, and that includes access to detox and addiction recovery services with other community agencies.

women reaching out to hold a hand to assist another person

Our Services

The Nicola Valley Shelter and Support Society (NVSSS) is a registered non-profit organization that has been operating since 2012. We serve marginalized and vulnerable adults (19+), of all genders, who are unhoused or at risk of homelessness. Many of the individuals we support face challenges related to substance use and/or mental health.

At the Nicola Valley Shelter and Support Society, we begin by meeting people’s most basic needs—offering a warm, safe place to rest, nutritious meals, and the caring presence of our staff. With these essentials in place, individuals can begin to find stability, security, and a sense of routine.

Our role is to bridge the gap between what’s needed and what’s possible offering not only shelter, but also hope, dignity, and the tools to rebuild a stronger future.